Тоуда ООД supplies wooden chairs and tables intended for intensive use in hospitality. The specific warranty period and scope are stated in the quote / order documents.
What the warranty covers
- Manufacturing defects in materials and assembly under normal use
- Hidden defects found within the warranty period
What it usually does not cover
- Normal wear of upholstery and finishes under intensive use
- Damage from incorrect assembly, overloading, impact, moisture outside normal conditions, or unauthorised modifications
- Colour variation in natural wood — natural differences are possible
Claims
Describe the issue and, where possible, attach photos to office@stolovebg.com. We will offer repair, replacement or another solution according to the case and applicable law.